Senior Growth Manager, Global Marketplaces

Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience.

At Lovehoney, we employ over 800 passionate and progressive individuals across 11 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives.

Join us at Lovehoney, where pleasure combines with creativity, data, and innovation!

We are currently looking for a Senior Growth Manager, Marketplaces who will be integral to driving high-level performance across Lovehoney Group. Partnering directly with the Director of Marketplaces, your focus will be on driving growth, data and commercial performance across our global marketplace business, spanning Amazon, Walmart and a growing number of commercial marketplaces. You will own reporting and forecasting, lead strategic projects across regions, and act as a key partner to the Director of Marketplaces. In this role, you will combine your deep marketplace expertise with your ability to lead projects independently in a fast-paced, global environment.

Own our global marketplace data and reporting, integrating Amazon SP-API and Advertising API data into our warehouse, building reports in Superset and ensuring data accuracy across AMER, EMEA and APAC. Drive growth across regions and marketplaces by codifying successful approaches into playbooks, rolling them out globally, onboarding new commercial marketplaces and owning account performance and P&L. Own stock health and forecasting, using global stock reporting to challenge account managers and the replenishment team and inform future purchase order decisions and demand forecasts. Act as a key partner to the Director of Marketplaces, owning weekly and monthly business reviews, presenting to senior and C-level stakeholders, supporting the budgeting process and providing leadership and continuity when the Director is away. Lead automation and AI initiatives, building tools and workflows using platforms such as Claude, ChatGPT and Gemini to improve team efficiency and effectiveness, while mentoring regional account managers.

4+ years’ hands-on experience with Amazon and marketplaces, ideally gained working directly with or for an Amazon brand; a university degree or equivalent seller experience. Proven ability to manage projects independently, taking a brief through to delivery across a large, matrixed and global organisation. Exceptional Excel and PowerPoint skills, strong knowledge of Amazon KPIs including advertising metrics, and confidence with forecasting, budgeting, P&L and data quality in tools such as Superset. Fluent English is essential; German is a strong plus, with additional marketplace languages such as Spanish, Italian or French welcome. An AI-native, automation-first approach and experience using tools such as Claude, ChatGPT or Gemini is desirable. An open and confident mindset, with the ability to represent a brand that speaks candidly about sexual wellness, pleasure and taboo-breaking topics.

A welcoming workplace full of drinks, snacks, friendly faces and fun team-building events. Access to unique discounts at high street retailers, hotels, and service providers, in addition to a 50% discount on all Lovehoney products to explore and discover new ways to have fun. Enjoy a hybrid work model that fosters flexibility and work-life balance, with three days per week in-office and the opportunity to work remotely for up to 4 weeks per year, alongside 25 days’ holiday, plus an additional day for each year you are with Lovehoney, providing ample time for relaxation, rejuvenation, and exploration. Access to customized training opportunities to support your unique learning journey, complemented by biannual feedback cycles, offering valuable insights into your performance and growth areas, enhancing your development within the company. Recognising the significance of physical and mental health, we proudly provide gym benefits in addition to a mental wellbeing platform, to ensure our employees thrive both professionally and personally. Stay secure at work and at home with a complimentary 1Password Family account. All Lovehoney Group employees can invite up to five family members to join, offering your household a safe and simple way to manage passwords and sensitive information safely and easily.