Sales Operations Manager

As a Sales Strategy & Operations Manager, you will help shape and execute strategic initiatives that improve sales performance in ’s SMB Business. You will translate business priorities into actionable plans, provide rigorous analysis and recommendations, and serve as a trusted advisor to sales leadership and cross-functional partners.

This role is ideal for a strategic, analytical, and execution-oriented operator who can navigate complex business questions, identify opportunities for improvement, and drive solutions from insight through implementation. This role will bring a data driven perspective to forecasting, pipeline generation and management, and other sales metrics.You will have the opportunity to influence departmental objectives and advance the effectiveness of ’s go-to-market organization.

What You'll Do:

• Serve as the primary sales operations business partner to the SMB New Logo and Account Management Organization
• Own the day-to-day operating rhythm for the business, bringing exceptional attention to detail and operational rigor to reporting and recurring business review cadences.
• Develop and execute strategic initiatives that support sales growth, productivity, and operational effectiveness.
• Analyze sales performance, pipeline, capacity, and business trends to identify opportunities and risks.
• Improve sales processes, operating rhythms, reporting, and planning mechanisms.
• Lead cross-functional projects involving Sales, Systems, Business Intelligence, Finance, and Marketing
• Translate complex data and business problems into clear priorities that inform leadership decision-making and drive measurable outcomes.

What We're Looking For:

• Experience in sales strategy, sales operations, business operations, consulting, finance, or a related analytical function.
• Strong analytical skills with the ability to synthesize complex data and develop practical recommendations.
• Demonstrated experience leading projects with diverse scope and driving initiatives from planning through execution.
• Ability to build consensus across teams and communicate recommendations effectively to senior stakeholders.
• Expert with SQL, Google Sheets / Excel and Salesforce
• Proficient in AI tools (LLMs, Agents, Apps Script, N8N) to maximize efficiency and accuracy of daily work
• Sound judgment, strong ownership, and an ability to prioritize work in a fast-paced environment.