Insurance Verification Specialist

Job Title: Insurance Verification Specialist
Position Type: Full-Time

Working Hours: 9:00 AM - 6:)0 PM Pacific Daylight Time, Monday - Friday

Salary rate: $5 first 3 months, $6 after Job Responsibilities:

• Perform accurate and timely insurance eligibility and benefits verification.
• Verify patient coverage, plan details, effective dates, copays, deductibles, coinsurance, and other relevant benefits.
• Review insurance information through payer portals, phone systems, and other verification channels.
• Handle real-time verification requests during practice hours and respond promptly to time-sensitive inquiries.
• Identify discrepancies, inactive coverage, or missing insurance information and communicate findings to the appropriate team.
• Document verification results accurately and maintain organized patient and insurance records.
• Communicate professionally with insurance representatives, healthcare staff, and other relevant parties.
• Follow established workflows, payer requirements, and internal procedures to ensure accuracy and compliance.
• Maintain confidentiality and handle patient information in accordance with applicable privacy requirements.

Requirements

• Has 1 year of prior experience in insurance verification or insurance eligibility and benefits verification.
• Hands-on experience with Veradigm is highly preferred.
• Experience working with insurance payer portals and/or insurance companies.
• Strong attention to detail and accuracy.
• Excellent verbal and written communication skills.
• Ability to navigate multiple systems and maintain organized documentation.
• Experience in medical billing, patient access, revenue cycle management, or healthcare administration is an advantage.

Basic Requirements

• Must speak and write English clearly and professionally.
• Must have relevant work experience.
• Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory).
• Must be available to attend video meetings with camera on when required.

Technical Requirements

• Computer: Reliable laptop or desktop computer.
• Internet: Stable high-speed internet connection (minimum 25 Mbps).
• Audio: Noise-canceling headset.
• Video: Working webcam for virtual meetings.
• Workspace: Quiet and professional work environment.

Benefits

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
• Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
• HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
• Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
• Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
• Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
• Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
• Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.