Field Service Technician Medical Devices Netherlands

• Combine technology with customer contact across the Netherlands • Ideal step for a junior technician who wants to grow fast

Over onze klant You will join a global leader in optical and medical technology, known for its strong brands and continuous investment in innovation, service and people development. The environment is hands-on, international and focused on long-term partnerships with customers.

Functie You work independently on the road and ensure technical systems run smoothly at opticians across the Netherlands. You combine technical insight with a practical, solution-driven approach. • Install, calibrate and maintain high-end optical and electronic equipment • Analyse and solve integration and interface issues between systems • Perform troubleshooting on software, applications and network environments • Support customers on-site and remotely with clear explanations and solutions • Deliver training sessions and create practical user instructions • Contribute to projects such as store openings, refurbishments and installations • Manage helpdesk activities including incident logging and follow-up • Act as a technical link between customers, colleagues and suppliers • Continuously improve processes and share knowledge within the team

Profiel You are a hands-on, enthusiastic technician who enjoys being on the road and helping customers. Your attitude and communication skills are just as important as your technical knowledge. • HBO level or equivalent in IT, electronics or a related field • Experience in the medical device industry is considered a strong advantage • 1-3 years of experience in a technical or IT-related role (junior level) • Basic knowledge of Microsoft environments; certification is a plus • Basic networking knowledge or certification is a strong advantage • Minimum B2 level Dutch (mandatory for customer interaction) • Strong problem-solving mindset and ability to stay calm under pressure • Customer-friendly, communicative and able to explain technical topics clearly • Driving licence and willingness to travel daily within the Netherlands • Eager to learn: you develop on the job and invest in your own growth

Aanbod • Competitive salary with company car and travel compensation • Strong onboarding and on-the-job training programme • Clear growth path towards senior or specialist roles • High degree of independence in a field-based role • Work with premium technology and leading brands • International organisation with stable market position • Supportive team culture focused on knowledge sharing and development