English-Speaking Customer Expert for Courier & Logistics Services

Join our Customer Experts team and represent one of the most recognized international courier and logistics companies

Are you ready to join a global leader in logistics and shipping solutions? TP in Greece is looking for Customer Experts to represent one of the most recognized international courier and logistics companies, known for its express delivery services and real-time tracking across the globe.

As a Customer Expert, you will:

Handle inbound calls and digital interactions (email, back-office tasks) with professionalism and empathy.

Assist customers with package pickup and delivery requests, shipment tracking, claims processing, billing inquiries, and account setup.

Provide technical support for logistics systems and respond to general service questions.

Resolve customer complaints and escalate complex issues following documented procedures.

Maintain high levels of ownership, efficiency, and customer satisfaction in every interaction.

Receive ongoing training to stay up to date with procedures, tools, and service standards.

Requirements:

Excellent English language skills (spoken and written).

Strong communication and problem-solving skills.

Familiarity with digital tools and multitasking across systems.

Previous experience in customer service or logistics support is a plus.

What We Offer:

Competitive monthly salary (14 salaries per year)

Referral Program: Bring your friends and receive great bonuses!

Health care benefits and numerous other discounts

Full training by certified instructors

Professional growth & development opportunities

Special events as well as community & social responsibility initiatives

Free online Greek language courses

State of the art premises, providing a great working environment with relaxing break areas

Work for a Great Place to Work–Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

Key Takeaways

TP in Greece is hiring English Speaking Customer Experts to support logistics and shipping solutions.

Customer Experts will handle calls, assist with inquiries, and provide technical support.

Requirements include excellent English skills, strong communication, and previous customer service experience.

The role offers a competitive salary, health benefits, training, and professional growth opportunities.

Join a diverse company that values equality and provides a positive working environment.

Find out more

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