Deal Desk Analyst

Location: Remote (US) - Mountain or Pacific Time

Reports to: Deal Desk Manager

About the Team:The Revenue Operations team at drives productivity and improves efficiency for our account executives, account managers and sales development reps. We create and implement operational reporting & analytics, improve processes, and enable strategic initiatives that impact the revenue organization. At our core, we are a dynamic team of highly driven self-starters who are passionate about operations and thrive in a fast paced, challenging environment.

About the Role:We're looking for an Analyst to join our Deal Desk team as we scale. This role sits at the intersection of Sales, Finance, and Legal — helping structure, price, resolve redlines and close deals quickly while setting the foundation for repeatable, auditable processes. You'll combine hands-on deal support with process design and a growing use of AI tooling to speed up cycle times, and you'll help define the metrics that show how well the team and our deals are performing.

Who you are:

• 2+ years of experience in Deal Desk, Sales Operations, FP&A, or a related revenue operations function, ideally at a high-growth SaaS or tech company.
• Strong grasp of deal structuring, pricing, and contract fundamentals (discounting, ramps, multi-year terms, non-standard clauses).
• Hands-on experience with CRM (Salesforce). Quoting and/or CLM tools experience is a plus.
• Curiosity for applying AI tools to operational or deal workflows.
• Excellent judgment under time pressure
• Strong cross-functional communicator, comfortable working with Sales, Legal, and Finance.
• Process-oriented mindset with a bias toward documenting and scaling what works.

What You’ll Do

• Proactively review inbound deals for structure, pricing, discounting, and terms before they reach approval — flagging risk and inconsistency early rather than after the fact.
• Serve as a hands-on partner to Sales throughout the deal cycle, answering questions about deal commercials in real time and unblocking deals stuck in review.
• Apply pricing guardrails and discount frameworks consistently, and escalate exceptions through the appropriate approval path.
• Partner with Legal and Finance to ensure non-standard terms are reviewed, priced, and documented correctly.
• Identify bottlenecks and drive continuous improvement in the deal review process — from approval routing to documentation to handoffs between teams.
• Work with RevOps/Systems teams to embed AI-assisted steps directly into the Deal Desk workflow (CPQ, CLM, CRM).
• Maintain the core Deal Desk metrics: cycle time, approval turnaround, discount/exception rates, deal desk SLA attainment, and deal quality.