Account Manager - Digital Marketing Agency

About

At , we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.

Role Type: Full-timeEngagement: Independent Contractor Job Summary

We are looking for a highly organized and client-focused Account Manager with proven experience in a digital or marketing agency environment. In this role, you will be the primary point of contact for clients, ensuring campaigns are delivered successfully, relationships are nurtured, and opportunities for growth are identified.

This is an ideal opportunity for someone who thrives in a fast-paced agency setting, understands digital marketing workflows, and can confidently manage multiple client accounts.

Key Responsibilities

• Serve as the main point of contact for assigned client accounts
• Build and maintain strong, long-term client relationships
• Manage project timelines, deliverables, and campaign performance
• Collaborate with internal teams (paid media, SEO, creative, content) to execute strategies
• Translate client goals into actionable marketing plans
• Monitor campaign performance and present insights, reports, and recommendations
• Identify upsell and cross-sell opportunities within existing accounts
• Ensure client satisfaction and retention through proactive communication
• Handle client feedback and resolve issues efficiently

Requirements

• 2–5+ years of experience in an Account Manager role within a digital or marketing agency
• Strong understanding of digital marketing channels (PPC, SEO, social media, email marketing)
• Proven experience managing multiple client accounts simultaneously
• Excellent communication and presentation skills
• Experience using CRM and project management tools (e.g., HubSpot, Asana, ClickUp, Monday)
• Strong organizational and time management abilities
• Analytical mindset with the ability to interpret marketing data
• Ability to work in a fast-paced, deadline-driven environment
• Experience working with international clients (UK/US markets preferred)

Benefits

🌎 Fully remote role with international clients and a flexible work environment
🚀 Work with fast-growing digital marketing agencies serving global brands
📈 Long-term career growth in account management, client success, or marketing strategy
🎯 Hands-on experience managing high-impact multi-channel marketing campaigns
🤝 Structured onboarding and ongoing support to help you succeed in the role