Job Description

Senior Account Manager – Ambulatory Healthcare

Remote |

is a leading healthcare IT managed services and solutions provider, supporting healthcare organizations nationwide with managed IT, cybersecurity, cloud, and healthcare‑specific technology solutions. We’re seeking a Senior Account Manager to help grow and expand our ambulatory healthcare client base by driving meaningful, solution‑oriented account growth.
This role is designed for a senior‑level account professional who thrives on expanding existing relationships, uncovering new opportunities within current accounts, and consistently driving revenue growth through cross‑selling and upselling.

What You’ll Do

Own and grow a portfolio of existing ambulatory healthcare client accounts with a primary focus on revenue expansion
Develop and execute cross‑sell and upsell strategies aligned with company revenue and growth objectives
Identify expansion opportunities using account segmentation, service utilization, client maturity, and industry trends
Drive growth across offerings, including managed IT services, cybersecurity, cloud solutions, and healthcare technology
Build and execute account‑specific growth plans, expansion playbooks, and strategic initiatives
Partner closely with Sales, Customer Success, Marketing, Product, and Revenue Operations to deliver scalable growth motions
Act as a strategic advisor to clients, aligning technology solutions to business, operational, and compliance needs
Track and report key performance indicators such as expansion ARR, retention, attach rates, and product penetration
Provide insights and recommendations to leadership on growth performance and expansion trends
Support long‑term client success by aligning expansion efforts to measurable outcomes and value realization

What We’re Looking For

8+ years of experience in Account Management, Sales, Customer Success, or revenue‑focused growth roles
Proven success driving revenue growth within existing client accounts
Experience working with ambulatory healthcare, physician practices, outpatient clinics, or other healthcare organizations strongly preferred
Strong background in cross‑selling and upselling services or solutions in a B2B, MSP, or healthcare technology environment
Comfortable owning and forecasting expansion revenue targets
Strong analytical skills with experience leveraging CRM and reporting tools (Salesforce or similar)
Ability to translate data and client insights into actionable growth strategies
Excellent stakeholder management and cross‑functional collaboration skills
Organized, detail‑oriented, and comfortable managing complex client environments
Understanding of HIPAA requirements and healthcare data standards

Why

Join a growing healthcare IT organization with deep industry expertise
Play a direct role in expanding and scaling ambulatory healthcare client relationships
Fully remote opportunity with strong cross‑functional collaboration
Competitive compensation and benefits
Opportunity to make a measurable impact on revenue growth and client success

Senior Account Manager - Ambulatory Healthcare

Job Description

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