Lead Jira Admin | Offshore

We are seeking an experienced Senior Jira Administrator professional to design, build, and maintain enterprise-grade solutions across the Atlassian platform. You will play a critical role in translating business needs into technical solutions that drive efficiency, collaboration, and innovation across the organization.

System Design and Configuration

• Design, build, and maintain scalable solutions across Atlassian products to support enterprise workflows

• Translate business and user requirements into effective system configurations, automations, and dashboards

• Develop and maintain comprehensive system architecture documentation, blueprints, and standards

• Ensure platform stability, performance, and alignment with organizational goals

Integration and Automation

• Integrate Atlassian tools with enterprise platforms including M365, CI/CD pipelines, and other business systems

• Build and maintain automation solutions using native Atlassian tools, APIs, and scripting (Python, PowerShell, REST, etc.)

• Continuously identify opportunities to streamline processes through intelligent automation

• Support API development and maintenance for seamless cross-platform connectivity

Collaboration and Stakeholder Engagement

• Partner with product owners, project managers, and technical leads to gather and refine system requirements

• Provide expert guidance on Atlassian capabilities, industry best practices, and governance frameworks

• Communicate complex technical concepts clearly and effectively to both technical and non-technical stakeholders

• Act as a trusted advisor on platform strategy and continuous improvement initiatives

Required Qualifications

• Proven experience administering and configuring Atlassian products (Jira Software, Jira Service Management, Confluence)

• Strong understanding of workflows, custom fields, permission schemes, and automation rules

• Demonstrated experience integrating Atlassian with external tools and platforms using APIs and scripts

• Familiarity with enterprise IT environments, including identity management, change control, and governance

• Strong analytical and problem-solving skills with attention to detail

• Excellent communication and stakeholder management abilities

• Ability to think systematically and balance technical precision with user experience

Desirable Skills

• Experience with scripting languages (Python, PowerShell, Groovy)

• Knowledge of ITIL, ITSM frameworks, or Agile methodologies

• Atlassian certifications (ACP-100, ACP-200, or equivalent)

• Experience with version control, CI/CD tools, and DevOps practices

• Understanding of enterprise security, compliance, and data protection requirements