Email Marketing Client Manager

About

At , we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing eCommerce brands, digital agencies, and SaaS companies across MarTech and DTC sectors.

Unlike traditional outsourcing agencies, we place you directly with a client where you’re hired in-house as a valued member of their team.

Role Type: Full-timeEngagement: Independent Contractor Job Summary

We are hiring an experienced Email Marketing Client Manager to lead client accounts and execute high-performing email marketing strategies.

This is a remote email marketing role ideal for someone with strong Klaviyo expertise, client management experience, and a proven track record in driving revenue through email and SMS campaigns.

Key Responsibilities

• Manage and grow relationships with multiple eCommerce clients
• Develop and execute Klaviyo email & SMS strategies (campaigns, flows, automations)
• Build and optimize key flows (welcome, abandoned cart, post-purchase, winback)
• Oversee campaign planning, scheduling, and execution
• Analyze performance metrics (open rates, CTR, revenue per recipient) and optimize campaigns
• Conduct client calls, reporting, and strategic reviews
• Collaborate with designers and copywriters to deliver high-converting campaigns
• Identify upsell opportunities and contribute to account growth

Requirements

• 2–5+ years of experience in email marketing or lifecycle marketing
• Hands-on experience with Klaviyo (mandatory)
• Proven experience managing client accounts (agency or in-house)
• Strong understanding of segmentation, personalization, and A/B testing
• Experience working with eCommerce/DTC brands
• Data-driven mindset with strong analytical skills
• Excellent communication and stakeholder management abilities
• Ability to manage multiple accounts in a fast-paced remote environment

Benefits

🌎 Fully remote role with flexible working environment

🛍️ Work with fast-scaling eCommerce brands globally

🚀 Deep exposure to advanced Klaviyo strategies and retention marketing

📈 Clear career progression into senior marketing or account leadership roles

🎯 Performance-based bonuses and incentives