Customer Service Executive Tele caller

Handle customer inquiries through callsProvide accurate information and assistance to customersResolve customer complaints and issues professionallyMaintain customer records and update information in the systemCoordinate with other departments to ensure customer satisfaction Graduate – MandatoryExcellent verbal and written communication skillsGood command of EnglishCustomer service experience is preferredGood computer skills and basic knowledge of MS OfficeStrong customer-handling and problem-solving skillsFriendly, professional, and positive personalityAbility to handle customer inquiries and complaints professionallyWillingness to work in shifts, weekends, or public holidays if required